Frequently Asked Questions
Everything you need to know about our latest Pink City Prints collection.
How quickly will my 'New In' items ship?
We process all orders for our new arrivals within 1-2 business days. Standard shipping typically takes 3-5 business days, while express options are available at checkout.
What is your return policy for clothing?
We offer a 30-day return window for all unworn items in their original condition with tags attached. Please use our online portal to generate a return shipping label.
Are the prints handmade?
Yes, our Pink City Prints collection features traditional hand-block printing and embroidery techniques crafted by skilled artisans, making every piece unique.
How do I find the right size?
Each product page includes a detailed size guide. Our clothing generally runs true to size, but we recommend checking specific measurements as hand-loomed fabrics may have slight variations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.